This policy explains what personal data Landlords Portal (landlordsportal.co.uk) collects, why, how long we keep it, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Last updated: November 2026.
Who we are
Landlords Portal is the data controller for personal data collected through this website. You can contact us about anything in this policy through our contact page.
What we collect and why
| Data | Why we use it | Lawful basis | How long we keep it |
|---|---|---|---|
| Name and email address when you subscribe to the newsletter | To send you the newsletter and updates you asked for | Consent | Until you unsubscribe, then removed from the mailing list |
| Name, email address and message when you use the contact form | To reply to your message | Legitimate interests (answering enquiries) | Up to 12 months after our last exchange |
| Website usage data, such as pages visited, referring site, device and browser type | To understand which guides are useful and improve the site | Legitimate interests, or consent where cookies are used | Up to 26 months, in aggregated form where possible |
| Technical data such as IP address in server and security logs | To keep the site secure and prevent abuse | Legitimate interests (security) | Short periods set by our hosting and security tools |
We do not sell your personal data, and we do not use it for automated decisions that affect you.
Cookies
We use a cookie banner to ask for your consent before setting non-essential cookies. Essential cookies keep the site working and remember your cookie choices. Analytics cookies help us understand how the site is used. You can change your choices at any time through the cookie settings link on the site, or by clearing cookies in your browser.
Affiliate links and third-party sites
Some links on this site are affiliate links. As an Amazon Associate we earn from qualifying purchases. When you click an Amazon link, Amazon may set cookies to record that you came from our site. Amazon’s own privacy notice applies to anything you do on Amazon.
Our templates and tools are sold through Payhip. If you buy one, Payhip and its payment providers process your order and payment details under their own privacy policies. We receive the details needed to fulfil and support your order.
We link to other websites, such as GOV.UK and legislation.gov.uk. We are not responsible for their privacy practices.
Who we share data with
We use trusted service providers to run the site, acting on our instructions: our web hosting provider, our email newsletter service, website analytics and statistics tools, and our cookie consent tool. Some of these providers may process data outside the UK. Where they do, we rely on the safeguards permitted under UK data protection law, such as adequacy regulations or the UK International Data Transfer Agreement.
We may also disclose data where the law requires it.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct or delete it;
- object to, or ask us to restrict, how we use it;
- withdraw consent at any time, for example by using the unsubscribe link in any newsletter;
- ask for your data in a portable format where the law allows.
To use any of these rights, use our contact page. We will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO).
Children
This site is intended for adults and we do not knowingly collect data from children.
Changes to this policy
We may update this policy when our services or the law change. The date at the top shows when it was last updated.